SugarCRM Training Course

Course Outline

SugarCRM course overview

Note:

This is a two days course. If attended as one-day course, we will cover half of the course outline.

This introductory course explains SugarCRM features and functionalities. On completion of this SugarCRM course you will be able to:

• Create SugarCRM Campaigns
• Manage opportunities
• Work with accounts
• Handle Case Management

The complete course is hands-on based. A practical case study at the end of the course will ensure that you go through different phases of customer and lead management using SugarCRM. This short SugarCRM course is hands-on, instructor-led and classroom based. This training can be taken as a part-time evening course or even on the weekends.

NOTE: If you would like to learn sugarCRM as administrator please consider our sugarCRM Advanced training.

Who is SugarCRM training for?

This course is for you if you are interested in using Sugar as CRM for your organisation.

Prerequisites for SugarCRM course

• You should be able to use computer and internet.

What will I get?

• Training from professional SugarCRM web designers:

  Training Dragon consultants have been implementing professional SugarCRM solutions across a range of websites for many years. Those consultants write and teach our SugarCRM training courses, so their experience directly informs course content.

• Goal oriented approach:

  This SugarCRM course is designed to give you a kick start in learning Sugar customer relationship management.

• Course Material:

  SugarCRM electronic notes are included in this course.

• Course Completion Certificate:

  After completing this training your will receive a SugarCRM course completion certificate.

• Support and Careers Advice:

  After the course if you have any problems or questions regarding SugarCRM do not hesitate to contact us. Training Dragon’s trainers are expert in their fields and if you need any help with you career choice, please speak to one of our trainers.