Salesforce Training Course

Course Outline

Salesforce course overview

This introductory course explains Salesforce features and functionalities. On completion of this Salesforce course you will be able to:

• Create Salesforce Campaigns
• Manage opportunities
• Work with accounts
• Handle Case Management

The complete course is hands-on based. A practical case study at the end of the course will ensure that you go through different phases of customer and lead management using Salesforce. This short Salesforce course is hands-on, instructor-led and classroom based. This training can be taken as a part-time evening course or even on the weekends.

NOTE: If you would like to learn Salesforce as administrator please consider our Salesforce Advanced training.

Who is Salesforce training for?

This course is for you if you are interested in using Salesforce as CRM for your organisation.

Prerequisites for Salesforce course

• You should be able to use computer and internet.

What will I get?

• Training from professional Salesforce Administrators:

  Training Dragon consultants have been implementing professional Salesforce solutions across a range of companies for many years. Those consultants write and teach our Salesforce training courses, so their experience directly informs course content.

• Goal oriented approach:

  This Salesforce course is designed to give you a kick start in learning Salesforce customer relationship management.

• Course Material:

  Salesforce electronic notes are included in this course.

• Course Completion Certificate:

  After completing this training your will receive a Salesforce course completion certificate.

• Support and Careers Advice:

  After the course if you have any problems or questions regarding Salesforce do not hesitate to contact us. Training Dragon’s trainers are expert in their fields and if you need any help with you career choice, please speak to one of our trainers.